Q. What is included in the group pricing?We provide a simple package which includes the cost of both food and accommodation. We have a minimum requirement of 8 people and 2 nights booking. Additional costs to you include transportation to the park, park pass and boat transport.
Q. Do you help to organize transportation?A. Absolutely! We can organize pickup and delivery to the park. We will be in communication with you from the moment you arrive in Chiang Mai and ensure that you and your group have a seamless experience. It takes approximately one hour to arrive at the park from Chiang Mai, its then another 30 minutes by boat to Om Waters Thailand.
Q. Why don’t you include it in the package?A. We don’t include this pricing because, without our own dedicated resources, we rely on local people and businesses. It’s easier for us to organize with you on your arrival and have you pay each taxi, park pass and boat driver individually as this is how they operate best!
Q. Do you have WIFI?A.We do not have WIFI. We encourage you to use the space and time to perhaps, unplug for awhile. However, if you require occasional internet access, we suggest purchasing a sim card from the company, AIS. This is the only company whose towers we are capable of reaching, but even this is unreliable in its availability and limited in what it can provide.
Q. How do I get to Om Waters and do you help in organizing transport?A. If you have booked a retreat with us, we will help to organize your group’s arrival at Om Waters Thailand. We will help organize Songteow pickup from your chosen pickup location to deliver you to the shore of the lake within about 60 minutes, at which point you will transfer to boats which take about 30 minutes to arrive at Om Waters Thailand. For the adventurous solo traveller, if not on motorbike, you can take the white Songteow from Chiang Mai to Mae Tang, then negotiate with the driver further driving you to the shore of the lake. White Songteows travel regularly all day, everyday back and forth to Mae Tang from Chang Phueak Bus Terminal. It’s easier than you think! Upon arriving at Si Lanna National Park, paying your park pass fee and approaching the shore, simply tell the people by the big boats that you want to go to Om Waters. They will hook you up!!
Q. Do you have emergency services available?A. Staff are trained in general CPR and first aid and there is always a boat available should someone need to be escorted off the lake. Emergency numbers are posted on the information board and staff will always have a working phone. There is a local hospital just 10 minutes from the shore of the lake, and some of the best hospitals in the world available in Chiang Mai just one hour away.
